In
hospitality sector, it's always good to have the control over the services to
maximize the guest/customer satisfaction and gain more from the service
directly or indirectly. Now days we all are addicted to the internet world,
practically imagine a life without internet is not possible anymore. That's why
the internet is placed in the category of basic need for many people. Many
times due to international roaming, guest from outside avoid to use their
operator data pack as it's very costly and also the there is always a problem
with the signal strength inside the building. So they are always searching for
cheap internet access.
And here hotels,
cafes, malls can play a vital role to provide seamless internet for these
guests through Wi-Fi. But as you know where there is internet, there is a
possibility of data theft, cyber crime, and slow internet speed. And due to
these problems Wi-Fi service becomes the headache for the hospitality sector.
To overcome these Wi-Fi problems in public areas, Wi-Fi
Management System is available in the market.
And hotels, cafes, malls must choose the best
provider of Wi-Fi
Management System where they can gain and get more
and avoid the unnecessary pain. In Hotels this Wi-Fi Management System is
widely used these days. It simplifies the uniform and safe distribution of
Wi-Fi among their guests. Hotels can know the real time footfall. Gather the
guest information and use this information for the marketing purpose through
different deals and discounts for their guest to increase the repeat guest
frequency.
Hotels
can track the revisit guests and reward them with exclusive discount. Through
Wi-Fi Management System hotels can know more about their competitors too, and
revise their plan and strategy to stay ahead from them. This Wi-Fi Management
System can help the hotels to know if their guest chooses other hotels over
them when they return to your city and offer them something exclusive so that
they rethink about their decision. By the help of Wi-Fi Management System hotel
can stop the unauthorized access of Wi-Fi.
Hotels can set the data speed and the time of
Wi-Fi service they provide to the guests. Now the question what extra hotels
can gain from it. As already mentioned, this tool helps you to gather guest
information and track their next visit in your city which helps you to
make the strategy to attract those. Along with that hotels can promote
their products to its in-house guest. It's a powerful marketing tool.
And even hotels can promote the local vendors, products/services to their
in-house guest by displaying ad in their landing page and use it as a new
revenue source. Hotels and Restaurants can make the wait time of their guests
at the reception and table pleasant with the help of the Wi-Fi Management
System
